1. 執行倉庫貨物進、出、退、存作業,遵守作業SOP
2. 熟悉庫存系統操作與作業流程,確保作業品質正確
3. 懂進出口報關與保稅倉作業
4. 管理各項作業成本與問題改善、風險預測、應變處理
5. 有團隊帶領能力,教導同仁現場作業.凝聚士氣
6. 主管交辦事項
Supervises and coordinates activities of workers including receiving, storing, inventorying, pulling, packing and shipping materials, supplies, tools, equipment, and parts, in the warehouse.
• Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Maintains harmony among workers and resolves issues.
• Completes performance appraisals on direct reports semi-annually and provides on-going feedback on work performance.
• Advises and enforces safety regulations
• Other duties as assigned
1. Achievement of the Annual Budget Operating Plan for the Business Unit under the Manager’s area of responsibility
- Implement the approved Budget Business Plan for the year and ensure that both APP and Revenue targets are achieved or surpassed.
- Ensure that all operating expenses are controlled within the approved levels.
- Recommend investments that will achieve sustainable cost savings and process efficiency improvements.
- Ensure that a documented process for continuous improvement is put in place and followed.
2. Achievement of the Contractual KPI targets and Business Plan KPI targets for the Business Unit under the Manager’s area of responsibility
- Ensure the implementation of approved SOP’s within the approved budget of resources allocated for the operation of the DC.
- Review the performance KPI's and operating expenses. Ensure that any variances versus agreed standards or budget assumptions are understood and mitigated if there is a negative impact to the operations of the Business Unit.
- Ensure the availability of resources for the consistent achievement of agreed KPI targets with the Principal/client.
3. Develop and maintain the relationship with the Principal
- Initiate the review of DC operations(KPI’s and operational issues) with the principal’s representatives and schedule the reviews to take place on a regular basis.(weekly or monthly, depending on the requirements of the principal/client and the complexity of the operations)
- Attend to specific issues and concerns, raised by the Principal/client, in a timely manner.
4. Business / Budget Planning
- Prepare and recommend business and budget plans for approval by the Senior Manager and Director-Logistics..
- Initiate cost saving projects with emphasis on improved processes, line efficiency gains, reduced wastage or increased automation so as to reduce cost, improve quality and increase productivity.
5. People Management
- Ensure that the highest level of Health & Safety is maintained and to ensure that any deviations from these published standards are reported promptly to the Senior Manager or the Director-Logistics.
- Coach subordinates on important aspects of work performance, and where appropriate recommend development plans promotion or further improvement in areas of poor performance.
- Ensure a clean, safe and hazard free work environment in all areas of the business.
Job Purpose:
As the key leader of the redressing department, you will oversee daily operations, drive process improvements, and ensure efficient execution of projects. You will collaborate with cross-functional teams and clients to maintain high service quality and operational excellence while fostering strong professional relationships. Additionally, you will contribute to business growth by identifying new opportunities aligned with market needs.
Key Responsibilities:
1. Process Management & Optimization: Supervise and refine redressing workflows to meet quality and productivity targets.
2. Project Execution: Lead or support department-related projects, ensuring timely and effective implementation.
3. Quality Assurance: Enforce compliance with quality guidelines and identify areas for continuous improvement.
4. Team Management: Oversee temporary staffing, recruit and train new employees, and build a high-performing team.
5. Vendor Management: Monitor third-party suppliers to guarantee compliant and high-quality service delivery.
6. Cross-Functional Collaboration: Work with internal teams to enhance operational efficiency and service standards.
7. Strategic Business Development: Analyze market trends, identify new business opportunities, and propose innovative solutions to drive growth.
Qualifications & Skills:
1. 5+ years of supervisory experience in logistics, warehousing, or redressing operations.
2. Strong project management and process optimization skills.
3. Excellent problem-solving and communication abilities.
4. Strategic mindset with the ability to understand market demands and explore new business opportunities.
5. Detail-oriented with a focus on quality and efficiency.
6. Fluent in English and Mandarin (for international client/partner interactions).