104工作快找APP

面試通知不漏接

立即安裝APP

「Overseas Sales Representative」的相似工作

百衛生物科技股份有限公司
共504筆
精選
雃博股份有限公司醫療器材製造業
新北市土城區5年以上大學
- 負責拉丁美洲區與新興市場之銷售、客戶關係經營與維護、訂單處理及業績達成 - 針對客戶提出的合約,尋求跨部門協助,即時回應客戶需求 - 應收帳款催款,定期回報客戶帳款異常情況,保障公司權益 - 協助客戶解決產品相關問題,提高客戶滿意度 - 客戶開發與業務拓展,向客戶提案行銷資料與簡報製作 [必要條件] - 善於跨部門溝通 - 可配合出差拜訪客戶 - 西文流利及英文流利
應徵
精選
新北市三峽區1年以上大學
1、電商平台營運與維護:操作並管理91app、蝦皮、pinkoi,包含商品上下架、賣場銷售 業圖文優化、庫存管理及洽談其他平台合作機會提升整體營收。 2、電商年度行銷計畫與檔期活動:策劃並執行各平台促銷活動及行銷方案,確保執行到位 達成預期效果。 3、依顧客行為擬定會員行銷與line推播,提升顧客回購率與黏著度,並與內部社群團隊協 作,製作社群內容與會員經營策略。 4、針對不同目標客群,與廣代協作FB、Goolge等廣告投放,優化廣告成效。 5、數據與分析:電商營運數據分析,追蹤業績表現與行為數據,提供優化建議及成果報 告。 6、其他專案與主管交辦:協助其他團隊行銷需求,參與多樣化行銷專案,展現你的創意 力。
應徵
精選
新北市板橋區1年以上學歷不拘
1. Facebook、Instagram、Line@、Youtube、TikTok及公司官網等社群平台總體經營規劃。 2.撰寫社群廣告文案及執行貼文,能運用短影音行銷。 3.有美編、影像概念,能提出具體化的需求目標。 4.協助進行直播活動,能配合線下培訓課程事宜。 5.能獨立作業,掌握工作進度,重視效率。 6.配合調派出席各項會務、課程活動。 飛騰伊果國際是第一個台灣人取得TIK TOK官方合作黃金級MCN機構的公司,積極拓展經營版圖,業績迅速成長。 你在尋找優秀的創新平台嗎,你渴望有一份值得投入的工作嗎,歡迎你加入我們! 我們在尋找優秀、熱情的你! 如果你-正向樂觀、樂於學習、坦誠溝通、態度端正、懂得感恩, 你就是我們要找的團隊夥伴!
應徵
精選
藍天電腦股份有限公司電腦及其週邊設備製造業
新北市新莊區2年以上大學
1.處理歐洲客戶訂單出貨相關事務、客戶之間聯繫 2.技術支援及維持客戶滿意度 3.部門行政事務擔當 4.主管交辦事項
應徵
06/02
饌元股份有限公司食品什貨零售業
台北市南港區經歷不拘專科以上
⚡️【海外進出口部】 海外進出口部是公司裡負責與所有海外業務相關的單位,擁有完整的業務、採購、開發、運營的基礎,實現了內外兼修的高效運作。負責代理經銷國外品牌,自有品牌(TRYALL)出口貿易以及服務海外地區,是團隊中與跨國溝通合作的重要角色以及外文扛霸子! ⚡️【工作內容】 1.開發新市場:從無到有建立海外市場,拓展東南亞、歐美等潛力客戶,推廣自有品牌至國際市場。 2.維繫現有客戶:與現有B2B客戶保持穩定合作,理解需求並提出策略,協助提升業績。 3.海外市場運營:熟悉各地市場操作方式,定期追蹤銷售及市場變化,協助合作夥伴優化營運成效。 4.進出口流程管理:操作ERP系統,處理商品進出口及報關事宜,確保貨物流通順利。 5.支援主管交辦事項,協助部門推進重點專案。 ✅【我們希望你具備的特質】 良好語言能力: 工作上有英文書信與對話需求,具備良好的英文能力能讓日常作業與國際對接更順利。 勇於挑戰: 適應海外市場的快節奏環境,不怕失敗,但需要你勇敢挑戰! 良好的細心及敏銳度: 對於開發新商品及市場的洞察需要具備倆好的敏銳度,應對進出口貿易需細心有耐心的檢查所有出貨文件。 熱愛學習: 樂於接受新知識及技能,公司設有完善的教育訓練,只要熱愛學習,絕對經驗值UPUP ! ✅多益需750分(含)以上,或其它同等級英語檢定。
應徵
06/02
新北市五股區1年以上大學以上
1. 競爭品產品研究與資料收集 2. 協助產品開發規格與定位之設計與制定 3. 協助產品開發專案項目管理與時程控管 4. 協助產品上市前各部門統合事宜協調 5. 協助參與產品上市推廣行銷事宜 6. 提供產品解說及教育訓練(內部) 7. 其他主管交辦事項
應徵
05/21
群龍股份有限公司其他電子零組件相關業
台北市大安區經歷不拘大學
Chunlon Corporation is an excellent trading company. We are currently looking for talented individuals to join our Marketing team. If you are passionate about building strong customer relationships, exploring new markets, and driving business growth, this opportunity is for you. In this role, you will be responsible for communication and oversight of international markets, identifying leads for our sales team, setting pricing strategies, discovering new product ideas, representing us at exhibitions, regular market analysis, for content marketing and for creating marketing materials. Key Responsibilities: ● Develop and maintain strong customer relationships through effective communication and engagement strategies. ● Explore and identify new markets to expand our market presence and drive business growth. ● Oversee and coordinate marketing activities in international markets, ensuring alignment with company goals and objectives. ● Identify leads and opportunities for the sales team, providing support in lead generation and conversion. ● Collaborate with cross-functional teams to develop and implement pricing strategies that are competitive and aligned with market trends. ● Generate new product ideas through market research and analysis, and collaborate with the product development team to bring them to fruition. ● Represent the company at exhibitions and industry events, showcasing our products and services to potential customers and partners. ● Conduct regular market analysis to stay updated on market trends, competitor activities, and customer preferences. ● Develop and execute content marketing strategies, including creating marketing materials such as brochures, presentations, and promotional materials. ● Ensure all marketing initiatives are in compliance with regulatory requirements and company policies. ● Drive marketing campaigns and initiatives to achieve targeted goals and objectives. The ideal candidate will have a strong passion for marketing, excellent communication skills, analytical thinking, creativity, and the ability to work effectively in a team environment.
05/29
升望科技股份有限公司醫療器材製造業
新北市五股區3年以上大學
With over 33 years of medical device manufacturing, we're seeking passionate individuals to bolster our international sales team. 1. Develop and Manage Relationships: Seek new business opportunities, including CDMO, ODM, OEM, and our brand-SHINMED, and nurture existing client relationships. The target markets are North America and Europe. 2. Attend Exhibitions and Visits: Showcase products and services globally to expand market presence. English is a must, other languages(German, Spanish, French...) will be a plus. 內部溝通以中文為主,需有中文溝通能力。
應徵
05/29
海科科技有限公司其它軟體及網路相關業
台北市中山區2年以上專科
【Who we are ?】 Hytech是一個年輕、充滿活力的團隊,專注於推動金融科技行業的企業技術轉型,是全球領先的管理技術諮詢公司。創新思維和扁平化的管理,讓團隊成員以公開、透明的方式自在工作,也為全球客戶提供卓越的商業價值服務。 【Why join the team ?】 作為交易團隊的一員,該職位的主要職責是處理客戶投訴,並在客戶與前端團隊之間進行有效溝通。 我們的使命是作為公司與客戶之間的中立橋樑,確保客戶的問題能夠得到及時且有效的解決。通過專業高效的投訴處理,我們致力於提升客戶體驗,防止問題升級,並維護公司的信譽。通過提供高標準的服務,我們希望建立長期的客戶滿意度與信任。 【身為團隊的一份子你將負責】 • 獨立管理日常交易調查及投訴處理任務。 • 根據公司標準操作流程(SOP)調查並解決客戶投訴。 • 以專業且富有同理心的方式與客戶溝通,清晰準確地解答客戶疑問。 • 冷靜應對複雜或棘手的投訴,並在適當情況下執行授權的補償措施。 • 在獨立工作的同時展現主動性,並在需要時獲取支援。 • 主動識別並報告客戶回饋及投訴中的趨勢,以優化服務品質。 • 持續改進品質控制流程,確保符合公司標準。 • 根據既定的回應策略處理客戶投訴,並根據具體情況提供定制化的解決方案。 • 進行深入調查,並撰寫個性化的客戶回復,在獲得充分培訓和支持後獨立完成任務。 【期待你具備的能力與特質】 • 具備出色的溝通能力,能夠清晰、有效地表達想法。 • 擁有優秀的問題解決及分析能力,以解決方案為導向應對挑戰。 • 具備團隊合作精神,態度積極、配合度高。 • 具備邏輯思維能力,能夠從多個角度分析問題。 • 善於區分客觀事實與主觀認知,確保決策的公平性。 • 樂於學習,並願意以開放的心態接受新觀點。 • 至少2年客戶服務或投訴處理相關經驗。 • 具備優秀的英語書面溝通能力,熟練掌握語法,若具備流利的英語口語表達能力者尤佳(加分項)。 • 熟悉金融產品,具有MT4及其他交易平臺使用經驗者優先。 班別說明: *工作日:週一至週五 *班別/時間(每月固定班別,平均三個月輪一個月晚班): 早班07:00-16:00 & 09:00-18:00 晚班14:00-23:00(另外享有晚班津貼每日300元) *需配合國定假日(包含春節)出勤,依法給付加班費 *另享有季度績效獎金
應徵
06/02
力韡股份有限公司醫療器材製造業
桃園市桃園區7年以上大學
1.Develop and manage sales in international markets, focusing on expanding the presence of medical devices. 2.Identify and target new business opportunities and potential clients across various countries. 3.Negotiate pricing, contracts, and terms with customers. Ensure compliance with local regulations, certifications, and standards in each market. 4.Collect market intelligence and competitor analysis to adjust sales strategies accordingly. 5.Monitor and report on sales performance, forecasts, and progress towards targets.
應徵
05/23
新竹縣竹北市經歷不拘學歷不拘
Penjelasan Pekerjaan: A: Sales * Memiliki ambisi yang kuat dan kemampuan manajemen diri yang baik *Pengembangan pelanggan yang berpotensi dan memperluas pasar untuk mencapai target performa *Bertanggung jawab untuk promosi bisnis, menyampaikan dan menjelaskan informasi bisnis utama, aktivitas, dan produk perusahaan *Kunjungan teratur kepada pelanggan untuk menjaga hubungan pelanggan yang stabil * Membantu perusahaan dalam menyediakan layanan terkait pelanggan. B: Telemarketing * Memberikan layanan konsultasi mengenai hal-hal yang berhubungan dengan pelanggan. * Membantu perusahaan dalam menyediakan layanan terkait pelanggan. * Membantu perusahaan dalam mengembangkan bisnisnya. C: Karyawan Internal kantor 1. Menyediakan layanan purna jual produk kepada pelanggan 2. Berkomunikasi dan berkoordinasi dengan pelanggan 3. Konfirmasikan konten informasi yang relevan dengan pelanggan 4. Memberikan layanan konsultasi mengenai hal-hal yang berhubungan dengan pelanggan 5. Bertanggung jawab memproses dokumen umum dan pekerjaan pengarsipan 6. Memperbarui dan mengelola berbagai file, file dan sistem database Syarat:  Mahir berbahasa Indonesia dan agak fasih bahasa Mandarin.  Khusus untuk sales harus punya Surat Izin Mengemudi  Memiliki syarat dokumen di bawah ini: 1. KTP Taiwan 2. ARC izin tinggal ikut keluarga/ARC izin tinggal permanen dan memenuhi syarat untuk bekerja di Taiwan 3. Pernah atau sedang menempuh pendidikan universitas di Taiwan, dan sudah memiliki sertifikat kelulusan Pengalaman kerja sebagai penerjemah dwi bahasa dapat menjadi nilai tambah yang akan memperkaya karir Anda dan membuka kesempatan baru Dengan setulus hati kami mempersilahkan anda menghubungi kami untuk prosedur interview . ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 職務說明: A: 印尼語*業務*專員 *強烈企圖心及自我管理能力良好 *開發潛在客戶,拓展市場,以達成業績目標 *負責業務推展,傳達及說明公司各項業務重大訊息、活動及產品 *定期拜訪客戶,維繫穩定客戶關係 *協助公司提供客戶相關服務。 B: 印尼語電銷(內勤)專員 *提供顧客相關事項的諮詢服務。 *協助公司提供客戶相關服務。 *協助公司開發業務。 C: 印尼語*內勤*專員 1. 提供產品售後服務 2. 向客戶進行溝通協調 3. 向客戶確認相關資料內容 4. 提供顧客相關事項的諮詢服務 5. 負責一般文書資料處理及歸檔工作 6. 更新、管理各類文件檔案和資料庫系統 資格:  精通印尼語,略懂中文  業務專員需具備汽車駕照  具備下列其中之一的身分 1.持台灣身分證 2.持依親居留證/永久居留證,且具備在台灣工作資格 3.在台就讀大學(含)以上學歷,且已取得畢業證書者 有雙語翻譯經驗佳,可豐富您的職場生涯跟開創新的舞台。 誠摯歡迎您與我們聯繫面試,謝謝
應徵
06/02
添進裕機械股份有限公司專用生產機械製造修配業
桃園市蘆竹區經歷不拘大學以上
Principal Responsibilities 1. Provide regular reports on sales progress and market share. 2. Monitor product design schedules and production status. 3. Plan and participate in international trade shows, assist in marketing activities (e.g., exhibitions, advertisements, and conferences). 4. Conduct initial evaluations of customer proposals (e.g., trade terms, production processes, product requirements, after-sales services) and coordinate with other departments as necessary to respond promptly to customer needs. 5. Prepare quotations, confirm orders, and ensure timely shipments. 6. Provide customers with updates on new products and market information. 7. Gather and analyze market feedback to enhance brand market share. 8. Address customer complaints promptly and assist in resolving issues related to products, shipments, or processes to improve customer satisfaction. 9. Follow up on repairs to ensure high-quality after-sales service. 10. Act as a liaison between clients and internal departments to ensure effective communication and coordination. 11. Strong English communication skills are preferred. 12. Attention to detail and a sense of responsibility are essential. 13. No experience is required; training will be provided. Candidates with relevant experience are welcome to negotiate terms. 14. Overtime pay will be provided for extended working hours based on company needs. 15. Short-term business trips may be required, with travel allowances provided.
應徵
06/03
澄豐商貿股份有限公司綜合商品批發代理業
新北市三重區經歷不拘大學
Position: Social Media Content Creator and Live Broadcast Specialist Responsibilities: • Stay abreast of social media trends and incorporate creative elements to enhance content quality • Utilize live broadcast platforms to effectively promote and demonstrate our products • Collaborate with the marketing team to plan and execute strategies that align with monthly targets • Able to use basic video editing software (Capcut) Qualifications: • Excellent communication skills and the ability to adapt to evolving social media trends • Strong strategic thinking and planning skills to contribute to monthly target achievement 1. 商品推廣活動規劃與執行。 2. 以手機直播方式與粉絲互動 。 3. 規劃網路內容、服務及活動,並定期更新、維護及管理。 4. 網路行銷活動發想提案、規劃、執行、分析。 5. 印尼語程度中等以上。
應徵
06/03
台北市內湖區1年以上大學以上
➤負責全球旅遊業者業務開發,推廣 rezio B2B SaaS 解決方案,涵蓋名單開發、線上拜訪、簽約收款與招商演講,協助商家數位轉型,實現業績成長。rezio 隸屬 KKday集團,提供旅遊業者官網、預訂、訂單、庫存、收款、核銷等一站式服務。 ➤如果你在找尋的工作機會有以下考量,歡迎加入我們: - 產業發展:旅遊業在疫情後不斷復甦,已是全球趨勢。 - 職涯角色:快速累積多項專業能力,如B2B跨國開發、電商、SaaS、旅遊、金流等。 - 收入增長:無上限的傭金設計,無須交通成本上門拜訪,大幅提升效率累積財富。 - 工作價值:推動全球旅遊業者數位轉型,協助業者抓住數位化與線上化的趨勢。 【工作內容】 - 商務拓展:針對旅遊業者查找名單、進行文字、電話或視訊拜訪,推動試用,簽約與收款。 - 招商活動:在全球範圍內進行線上招商會宣講,介紹rezio SaaS 服務。 - 業績達成:針對業務策略或指定市場擬定開發計畫,完成業績目標或特定任務。 【新人培訓】 - 2週完整訓練,包含行業專業、產品教學、模擬培訓與客戶跟訪,保障人員快速上手。 - 1 對 1 Buddy與專屬 Mentor協助,更有 HRBP 帶你快速融入團隊與工作內容。 - 定期產品更新培訓,了解產業趨勢,貼近市場需求,支持人員有足夠學習資源成長。 【人選條件】 - 銷售能力:1年以上B2B銷售或陌生開發經驗,亦歡迎文字開發或電銷高手。 - 數位能力:對數位產品接受度高,有意協助旅遊業者推廣數位化。 - 語言能力:精通中文或英文,能與全球不同國家的商家進行商務溝通。 - 團隊合作:樂於分享、願意一起創造一個良好的業務環境共同成長。 【面試流程】 - 團隊及職務簡介 > 討論時間 > 面談 - 此職務採團體面試。闖關制度,一共兩關卡,當天完成。若有延展會額外通知。 - 面試大約需要 2 ~ 2.5 小時,請務必預留時間。 - 請透過以下連結投遞職缺,我們會以這邊收到的履歷為主:https://kkday.bamboohr.com/careers/440?source=aWQ9MjI%3D 【薪資架構】 - 底薪 35,000。 - 視經驗提供訓練津貼,最高6個月。 - 每月另有開發獎金。
應徵
06/04
台北市內湖區經歷不拘專科
- Customer service involves responding to and addressing all customer needs. - Offering shipping instructions and cost estimates to international offices and agents. - Reviewing billing information. - Monitoring adherence to each customer's SOP - Inputting and maintaining information on the customer platform. - Aid in departmental administrative tasks.
應徵
06/03
玩美行動股份有限公司電腦軟體服務業
台北市內湖區1年以上大學
工作職責: • 撰寫海外市場的廣告企劃與簡報資料 • 海外市場客戶專案的執行與溝通協調 • 協助招商行銷活動的規劃與執行 具備能力: • 具備數位廣告、新媒體技術等相關知識,過去在相關產業經驗 至少2年以上 • 具備廣告企劃撰寫經驗,能獨立完成簡報者 • 中英文聽說讀寫流利,能應對國際客戶溝通需求 • 曾有廣告代理商或媒體代理商經驗者尤佳 • 有與海外市場(如日本、韓國、泰國、越南、印尼、新加坡、馬來西亞、美國等)合作經驗者尤佳
應徵
05/26
台北市內湖區3年以上大學以上
1. Prospecting new sales opportunities through inbound lead follow-up, outbound cold calls, and networking at industry events. 2. Research accounts, identify key decision-makers, and generate interest to maintain and expand your pipeline. 3. Contact key decision-makers of small, medium, and large-sized companies and generate interest in conversational AI solutions. 4. Conduct high-level discovery calls with prospective clients to identify operational challenges and opportunities. 5. Work independently and with internal teams to plan approaches, pitches, and proposals that speak to the client’s needs, concerns, and objectives to close new business. 6. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. 7. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. 8. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. 9. Understand conversational AI’s product portfolio and keep up with industry trends and competitors.
應徵
06/01
力韡股份有限公司醫療器材製造業
桃園市桃園區7年以上大學以上
1. Possess strong initiative and determination, capable of independently developing Global market to achieve sales targets. 2. Experience in serving European and USA markets is preferred. Responsible for domestic and international business communications and order processing. 3. Handle product pricing, presentations, and promotional activities, as well as manage accounts receivable. 4. Collect and analyze market information, plan and execute customer's projects. 5. Responsible for the development of new business and new customers, with a focus on ergonomic desks and chairs, as well as gaming desks and chairs.
應徵
05/29
融程電訊股份有限公司電腦系統整合服務業
新北市三重區2年以上大學以上
The Sales Account Manager will be responsible for developing and managing key accounts. 1. Develop business and meet the business objective set by the company and team for responsible market. 2. Achieve sales revenue target set for individual and team. 3. Creating partnership and maintain revenue growth with existing and new customers to increase the customer base. 4. Identify high potential key accounts for acquiring new business opportunity 5. Traveling is required accordingly.
應徵
05/14
台北市內湖區3年以上大學
【職責任務】 1. • Establishing B2B nutraceutical & cosmeceutical business by analyzing account potential; initiating, developing, and closing sales; proposing new product and sales strategies. 2. Initiates sales process by scheduling appointments; making initial presentations; understanding account requirements. 3. Regular reports on industry dynamics and competitor analysis in the region. 4. Assist customers with obtaining satisfactory timelines and/or coordinate with operations to establish product/project completion dates. 5. Product marketing strategy promotion and customer launch planning services. 6. Assist in international trade shows and participate in planning & related marketing activities (such as exhibitions, advertising, conferences). 7. Closes sales by fixing product formulation & trade terms, including price & sales agreement. 8. Expands business opportunity in existing accounts. 9. Travel as necessary to maintain a presence with customers, enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent timetable or schedule.
應徵
05/31
駿得有限公司綜合商品批發代理業
東南亞2年以上專科
*This role serves as a training ground for future managerial positions.* 1. Client Relationship Management: Directly engage with global clients, handling inquiries, quotations, order processing, and customer complaints to ensure customer satisfaction and maintain strong business relationships. 2. Supply Chain Coordination: Communicate proactively with suppliers to request quotations and negotiate pricing, ensuring an efficient supply chain. 3. Business Development & Progress Tracking: Drive new business development while continuously monitoring and updating project progress to achieve business objectives. 4. Financial Monitoring: Manage and track payment collections to ensure smooth financial processes. 5. Inventory Control: Oversee domestic and international inventory management, ensuring alignment with business demands. Requirements: 1. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. 2. Strong communication skills, problem-solving abilities, and a team-oriented mindset. 3. Ability to work independently while coordinating with cross-functional teams. What We Offer: We have a highly skilled Business Engineering Team that provides essential support, including technical consulting, product knowledge sharing, and solution design. This enables our sales professionals to enhance market competitiveness and deliver top-tier customer service. If you are a proactive and results-driven professional looking for an opportunity to contribute to a dynamic and growing company, we welcome you to join our team!
應徵
05/29
新北市中和區3年以上大學
1. 擴展市場 (維繫, 經營, 開發客戶) 2. 推廣產品, 解決方案(Spec-in) 3. 專案情報取得, 規劃, 訂單落地 4. 進度掌控, 績效回報, 銷售循環 5. 三年以上memory業經驗佳
應徵
05/30
舒美興業股份有限公司其他相關製造業
台北市松山區3年以上專科以上
1.新產品開發: ◆規劃、執行及設計新產品開發專案。 ◆掌控發展進度,進行成本控制,並確保專案順利結案。 2.新產品導入: ◆掌握新產品設計時程,協調新產品導入量產與上市過程。 ◆專案進度與品質管理: ◆管控各專案進度及品質,確保符合預定時程和標準。 3.會議策劃與管理: ◆策劃和召集開發階段各項會議,記錄會議內容並跟進進度。 4.跨部門溝通協調: ◆作為客戶與各部門間的橋樑,協調跨部門問題,推動專案執行。 5.產品確認與仲裁: ◆協助確認產品功能、規格及品質,並進行必要的仲裁。 6.專案推動與管理: ◆協助各部門及工廠推動專案的執行與管理,追蹤並解決問題。 7.客戶問題處理: ◆即時反應客戶抱怨,協助解決產品相關問題,並提出解決方案以提高客戶滿意度。
應徵
06/02
樂播科技股份有限公司網際網路相關業
台中市北區經歷不拘專科
As a Customer Success Associate serving the Thai market, you will play a key role in the entire customer lifecycle—from engaging new leads, onboarding new clients, to nurturing long-term relationships. Your goal is not only to resolve issues but also to drive customer success by delivering exceptional experiences, identifying growth opportunities, and ensuring sustained satisfaction across touchpoints. 【Key Responsibilities】 .Lead Engagement & Onboarding - Proactively reach out to inbound and outbound leads, introducing our platform and services to potential clients. - Guide new customers through onboarding and initial setup, ensuring they understand how to derive value from our solutions. .Customer Relationship Management: -Be the main point of contact for Thai-speaking clients, building trust and fostering strong, long-term relationships. - Monitor customer health and usage patterns to identify upsell, cross-sell, and retention opportunities. .Issue Resolution & Support - Handle and resolve customer inquiries and escalations in a timely and professional manner, turning issues into opportunities to delight the customer. - Collaborate with internal teams (tech, ops, product) to ensure smooth resolution of customer issues and continuous service improvement. .Success Monitoring & Feedback Loop - Follow up regularly with clients to measure satisfaction and identify potential challenges before they arise. - Collect and relay customer feedback to help improve product features and service quality. .Process Optimization & Team Collaboration - Identify recurring issues or pain points and suggest process improvements to enhance the customer journey. - Assist with documentation, knowledge base updates, and internal initiatives that promote scalable and consistent customer success practices. .Other Duties - Support ad-hoc tasks and cross-functional projects as assigned by the manager, contributing to broader operational goals. 【Qualifications】 .Proficient in Thai and Chinese. .1–2 years of experience in Customer Success, Account Management, or Customer Support, preferably in a SaaS or tech environment. .Excellent communication, relationship-building, and negotiation skills. .Passionate about customer success with a customer-first mindset and a proactive approach to problem-solving. .Calm, composed, and solution-oriented even under pressure .Familiarity with CRM systems, customer service platforms, and troubleshooting tools is a plus.
應徵
OSZAR »